Returns & Exchanges

At Midnight Hour, we want you to be completely satisfied with your dark aesthetic, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your new pieces don't fit your spirit or your frame, our streamlined process makes returning or exchanging simple.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.

• 3.
  Label and Ship

  Download and print the prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.